I hope this is the right place to post this... I   thought I'd warnyou about how direct gardening deals with there customers.I ordered 5 plants ( 2hydrangea trees, 2 purple de oro daylilies and 1 custard candy daylily) onJanuary 31 2008. I received all my plants on the 28 of march. The plants wereshipped in a bag for starters. All the plants were small and in bad condition (ex hydrangea trees had broken limbs and daylilies had broken roots). Howeverthe real problem was that the custard candy daylily was smelly slimy, moldy androtten. I called direct gardening the next day and was told to send a letterrequesting a replacement along with the shipping label and a photo to directgardening. After following there instructions I sent the letter a few dayslatter. After not hearing from the,m for a month a called them again at the endof April and was told my plant hadn't shipped Yet! on the ninth of may I calledyet again and was told my plants had shipped on the 3rd. After calling today Iwas informed that they would try and track my plant in 30 days! Of course anyplant in the mail that long would be dead but they would send me anotherreplacement if I were to send back the dead plant. Tonight Ihad my father callthe company and after talking to the customer service representitive's mangerhe was told that they won't refund my money (which for the one plant was only3.95) By now your probably thinking that $3.95 isn't such a big deal butconsidering that i'm trying to get the plant i designed my entire garden aroundand that shipping for the plant was $9.95 and custard candy is not a veryreadily available daylily you begin to understand why it is so important tome. I checked daves gardens watchdog and Direct gardening had 23 negtivereviews and 12 positive. I'll always check there before I order now.the bottomline is do NOT ORDER FROM DIRECT GARDENING.